RMA# 3143 / Unit was refused by Ducote's due to freight damage. Bottom side of unit is "forked". Brought back to Douglas to file claim. FedEx Freight paid claim based on $25.00 max liability per lb . $3698.84. <121.35> We will need to have unit taken over to service to have evaluated. Service evaluated on 9/29/26. Dent on right side bottom cannot be repaired. Hooked up unit and tested. The unit is full functional at this time.