RMA# 3129 / Customer received damaged-returned to Douglas to file claim- Claim filed with UPS Capital. One of the top water connectors is smashed and bent, the heating chamber outlet is bent, and the front of the cabinet is knocked loose from the base of the unit. UPS Capital paid claim in full + shipping = $1466.00. Service to evaluate. Service repaired damage on 7/2/ 26. Listing as DD OB. Has freight damage. Waiting on Jeremy's pricing. - Gabriel