Hood and lid are bent and dented. Lid is broken. Dented on side. Unit is saturated with water. The carton has been wet, and the unit is covered with water, inside and out. Filed claim with FedEx Freight on return tracking = 771844871442. FedEx Freight would not accept this as a total loss. The claim was paid as mitigated to $2000.00. Will need cleaned and repaired. Service determined unit was used. Repaired loose hood and cleaned entire unit. Tested good. Ready for sale as "used".