Hood is broken loose. Bent, dented, corner punctured. Returned without packaging-just shrink wrap. Service repaired and tested. For sale as is - no pans. RMA Notes: Shipped to Village Pub in Naples, FL. - Returned from Prestige Commercial Kitchen in West Palm Beach ???- Dealer Rep-Chris Christian in MI. Claim Notes: Shipped to Village Pub in Naples, FL-Returned from Prestige Commercial in West Palm Beach, FL ???? Outside sales rep - Chris Christian in MI. Unit has been used and smells like fish. FedEx Freight agreed to pay half since the unit was moved across the state of Florida before it was returned to us. $2196.65. Sold by Ashley - Gabriel